Cheshire Lifelong Learning – Statement of Service
Cheshire Lifelong Learning Service forms part of Cheshire County Council’s Community Services directorate. It is made up of; Adult Learning, Community Learning, Family Learning, ‘Move On Cheshire’ (Skills 4 Life) and Parenting Education and Support. The Service manages part-time provision at approaching 300 venues across the county. It offers courses in all Areas of Learning.
All the Adult and Community Learning programmes are provided through sub-contracting arrangements with five local colleges, three educational associations, an independent adult education centre and a range of voluntary and community organisations. The Family Learning programme is managed and delivered by the Cheshire County Council Family Learning team and the ‘Move On Cheshire’ Skills 4 Life project is also directly delivered by Cheshire Lifelong Learning Service.
Over-arching Aims For Cheshire Lifelong Learning Service
- Secure access to a broad and balanced range of local learning opportunities for adults which are accessible to all Cheshire people.
- Improve access to learning for under-represented groups and those who are at risk of isolation, building on our success in widening participation, and encourage adults to participate and progress through learning by providing high quality information, advice and guidance.
- Provide ‘First Step’ learning for skills development and employment readiness, working with employers and partners, focussing on rural and neighbourhood renewal areas; work with the County Council to build capacity to meet learning needs.
- Contribute to community well-being and the Cheshire Community Strategy through opportunities which enable Cheshire people to balance work and life, cope positively with change, fulfil and enjoy themselves.
- Add value through partnerships; influence the use of ILT to enhance programmes; raise standards of delivery and achievement; ensure that the voice of the learner is heard and used to identify and influence provision.
- Improve the quality of adult provision through a well-managed service, meeting the requirements of the Common Inspection Framework (CIF) and inline with the LSC ‘Success for All’.
What Cheshire Lifelong Learning Service Offers
Leading on Learning
To learners – a variety of routes to access impartial information on:
- A wide range of learning opportunities across Cheshire
- The availability of learning and comprehensive contact information for all partner learning providers.
- An informative webs-site linking to all partner learning providers.
- Signposting learners to appropriate sources of information.
- A brokering service between learners and learning providers.
To partner learning providers, we provide support in the form of:
- The lead on joint policy and strategy to develop high quality, responsive learning provision across Cheshire.
- Accessible information, advice and guidance on all aspects of Adult Learning including sources of finance.
- Support networks.
- Management Information, data analysis and benchmarking to inform target setting and measure impact of specific actions on learning.
- Annual Reviews, Development Planning and Quality Support visits.
- Teaching and Learning Observations.
- Sharing and supporting Best Practice
- Training and Development
- A brokering service on behalf of the learner.
Our Codes of Practice
Cheshire Lifelong Learning Service operates within the values of Cheshire County Council, namely:
- Quality – aiming to deliver best value in all we do.
- Integrity – acting honestly, with integrity and respect for the individual.
- Partnership and collaboration – recognising the added value of working with others.
- Diversity – building on the contributions of every citizen
- Staff – developing a well-motivated and well-supported workforce
We’re Listening - How to Contact Us
One of the most effective ways of judging our performance and informing improvement is to listen to our learners, partners and funders. We have established formal channels of communication to ensure we are able to systematically pick up and act upon feedback we receive but partners and learners may want to contact us for a variety of reasons including:
Compliments, Complaints, Advice and Suggestions
Outside of our formal channels of communication, there are several ways of contacting us and giving us feedback at any time:
- Telephone us on 01244 602475
- Email us on adultlearning@cheshire.gov.uk
- Fax us on 01244 603855
- Text us on 07990 532862
- Write to us at:
Cheshire Lifelong Learning
Goldsmith House, Hamilton Place
Chester CH1 1SE
Your enquiry will be dealt with confidentially under the Data Protection Act.
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