Student Finance is administered jointly by Local Authorities and the Student Loans Company under the name "Student Finance Direct" (to be known as "Student Finance England" from February 2009).
All new students entering Higher Education in the 2009/10 academic year can apply to Student Finance England www.studentfinanceengland.co.uk from february 2009.
The Local Authority (LA) process student applications and calculate entitlement to support for continuing students only.
The Student Loans Company (SLC) are responsible for all loan and grant payments and repayment of loans.
Contact Us
Enquiries regarding Student Finance should be directed in the first instance to the Customer Support Office at the Student Loan Company. Telephone 08456 077 577, Monday to Friday 8am to 8pm, Saturday and Sunday 9am to 5.30pm.
The student finance office will handle enquiries from existing students.
Email: studentfinance@cheshire.gov.uk
Fax: 01244 972304
Telephone: 0845 002 3840 or 01244 973840 (lines can be busy at peak processing times)
Personal Visit: Office hours 09:00 to 17:00 (16:00 on Fridays)
Correspondence Address:
Student Finance Office
Goldsmith House
Hamilton Place
Chester CH1 1SE
Important Notice
Any advice given over the telephone is for information purposes only and should not be regarded as our final decision.
If you require a definite ruling please write to us giving full details. We will then be able to give full consideration to your circumstances and confirm our decision in writing. Experience has shown that it is very easy to misunderstand someone on the telephone.
It is also possible that the full facts may not be available when advice is given and, for this reason, we must make the above statement. |