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Anyone with hearing difficulties should consult their GP who may refer them to a hospital, community Audiology Department or Consultant. The cause and amount of hearing loss will be checked. A hearing aid can be provided free of charge.

Can I get someone to represent me when dealing with everyday problems?

Yes, such a person is called an Advocate and is someone who can support or represent you when dealing with everyday problems or in times of crisis. They can offer you support and information on how you can access your rights. They act on your behalf if you don’t have the confidence to act for yourself.

How can I get help from social services?

You may be eligible for a wide range of services from us following an assessment of your needs. Contact your local Access Team for more details.

Who else can provide help?

The Deafness Support Network provide a wide range of services for people with hearing difficulties, registration of all hearing impaired people, an advice service regarding services and benefits (using videophones), counselling and support to deaf people and their relatives.

For more information contact the Deafness Support Network:
Telephone: 01606 47831 (voice & Minicom)
Textphone : 01606 350823
E-mail: dsn@deafnesssupportnetwork.co.uk