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To report a matter to Cheshire Trading Standards or to seek advice please contact Consumer Direct North West. Staff at Consumer Direct will advise you and will also refer complex enquiries, urgent enquiries and those requiring further action to Cheshire Trading Standards.

Phone - please call 08454 04 05 06.
We welcome calls via RNID typetalk
E-mail - to email Consumer Direct, please 'Contact us' via the Consumer Direct web site.

By post - please write to us at:

    Trading Standards, 
    Backford Hall, 
    Backford, 
    CH1 6EA.

In person -
Cheshire Trading Standards has an office in Backford, near Chester and an office in Congleton in the same building as Congleton library.

Trading Standards, Backford Hall, Backford, CH1 6EA. View interactive map of Backford office 
Trading Standards, Market Street, Congleton, CW12 1BP. View interactive map of Congleton office

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